There are many reports of users experiencing game freezes. Here is a list of solutions you can use to try and prevent it from happening.
1. Update Driver
Download and update your latest video card drivers.
To make sure you have successfully installed your new driver, make sure you fully delete the old one before installing.
For Nvidia, remove the driver from control panel.
For ATI, remove the driver from the ATI software found beside your Catalyst program
2.Reduce Frame Rate
Go to My Documents\StarCraft II Beta\Variables.txt, and add these lines:
frameratecap=30
frameratecapGlue=30
3.Change Compatibility
Right Click on your desktop icon of StarCraft 2.
Then click the Compatibility tab, and change it to either Window NT 4.0 (Service Pack 5) or Window XP (Service Pack 2)
4. Use OpenGL
Right click on your desktop icon of StarCraft 2.
Then click the Shortcut tab, and type -opengl behind the target path.
Hopefully one of these solutions fixes the problem.
If you still have problems when playing StarCraft 2, leave a comment with your computer specs and a description of your StarCraft 2 crash.
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My game freezes at seemingly random points during gameplay. The problem is much worse when I have been playing a lot. The screen goes blurry, audio continues playing. If left long enough, audio scrambles and I am taken to a blue screen, which I cannot read because the graphics are blurred. Then if left further the machine auto-resets.
AMD Phenom II x4 945 3.01 GHz
6GB RAM
Windows 7 64-bit
ASUS M4A78T-E motherboard with integrated ATI Radeon HD3300 GPU
Have you try the OpenGl solution? if that didnt work, change you video option from fullscreen to Windowed fullscreen
I tried the OpenGl solution. How do I change the video option?
Once you start up starcraft2, click menu then option. And the is under display mode. change from full screen to windowed full screen, it will look the same, but it should work now, if not reinstall video card and motherboard drivers
Thanks I changed the video option and it worked for a while but crashed again eventually. My video and motherboard drivers are up to date.
I’m pretty sure it’s an overheating issue. I’ve installed a second case fan and it’s improved considerably (although it still crashes on occasion). I think I may just have to live with it.
I don’t know if you tried to reduce frame rate yet. If you did, then I will say turn the graphic down when your playing online multiplayer. so it won’t crash when your playing a ranked game or what not.
I have a GeForce 9800 and my motherboard is a Asus p5n72-t and I’ve been having the crashing problem sense the beginning. I’ve tried everything. Lower all the settings, lowered the fps to 25, made sure it wasn’t overheating, updated the drivers, turned off 3d portraits, set the different priorities for Starcraft in Task Manager, everything. But it would still crash randomly. I thought for sure it was my video card, or something in SC2 not playing well with my vid card. Turned out not to be my video card at all. I flashed my bios with a newer version and I haven’t had a problem sense. I was also able to turn all my settings back up.
I know the crashing problems seems to be video card related, but try to update your bios and see if that helped. I tried all the “work-arounds” and none of them worked. Updating my bios fixed the problem all together.
This isn’t only for my mobo either. The post I read that prompted me to flash my bios was for a completely different mobo. Just try it.
Nice, good to know
hey man my starcraft freezin and crashes the computer in the main menu im not a super nerd so sorry ahead of time ive repaired ive played many other games fine idk why this one isnt workin i cant even open the options menu to change anything just freezes instantly as soon as it loads
I would run the StarCraft 2 repair tool, and try again. if that didn’t work right click on the shortcut and click properties ->compatibility. and change the resolution and run it in window XP mode.
When a play SC2, sometimes 2 or 5 minutes the game crashes, and mi computer stop, the only way is reboot it, the recommended video card configuration is ultra, I updated mi video card drivers but the problem persist, help!
Motherboard: Gigabyte H55-s2h
Video card: Gigabyte GeForce 9600 GT
Memory: 4gb
O.S.:Windows 7 Ultimate 64 bits
I believe thats an video card problem, when you play on ultra it gets hot.
If you havn’t limit your FPS, do so
Reduce Frame Rate
Go to My Documents\StarCraft II Beta\Variables.txt, and add these lines:
frameratecap=30
frameratecapGlue=30
And make sure your video card fan is set to dynamic.
Download a system monitor and check how hot your video card gets before the game crashes.
i have tried absolutly everything to fix this random crashes and freezes, nothing works
im talking about 2 weeks of research and trying shit, im desperate.
variables.txt fix, updating EVERYTHING, hardware checked, reinstalling, disabling cores from the sc2 process…. its just like starcraft WILL NOT WORK.
i3 500
geforce gtx 460
4gb ram
windows 7 32 bit
…….
i even emailed blizzard and they sugested i underclock my video card, the problem is i absolutley have no clue about how to do that…
other thing i researched is that 32 bit only reads to 3 gb, so im gonna install 64 bit and see wtf…..
plz suggest anything
Since you use a Gefore card, to under-clock, you can simply install nTune and under-clock from the performance option.
You can view how to install nTunes here.
http://polaritygamers.com/pc/tutorial-updating-your-bios-the-quick-and-easy-way/
you should also make sure you updated your Bios and complete remove your old video card driver before installing a new one.
You can view how to do that here.
http://polaritygamers.com/pc/tutorial-complete-driver-removal/
And Yes, if you run 32bit OS, it will only detect around 3GB of DRAM, since you have 1 GB of video card ram, making the total RAM count 4 GB, upgrade to 64bit will allow you computer to use up to 256 GB of ram.
I have a similar setup on my other computer, but after I updated the BIOS, everything works great, so give it a try. and it will be great if you leave another message to tell me if it worked or not.
i installed the drivers AGAIN, and updated bios… i played like 6 mins with tears in my eyes thinking that finally i had fixed this shit but….. it fucked up again.
the game droped to 1 fps, then this error ocurred:
ACCESS_VIOLATION (0XC0000005)
OCURRED AT 001B:77F06BF0. The memory at ’0×00000018′ could not be written.
………….
Ouch!
I would suggest re-install StarCraft 2 (again?) or run the repair tools, and try again.
Hopefully it will work this time.
Okay, I’ve been having a constant issue with SC2. At random points (campaign and online), the sound starts scrambling, rapidly repeating and buzzing, game freezes, and cannot minimize, task manager, or exit; have to hold power and reboot.
Toshiba
8-CPU i7
Geforce 310M (up-to-date)
4BG RAM
recently checked by Geek Squad, stress-tested fine
Well, Just letting you know Geek Squad sucks.
They don’t receive any proper training at all.
Laptops aren’t really meant to run games on high qualities, so I will suggest, you to lower your graphic setting to medium-ish (and make sure your turn off 3D-Portraits).
update your mobile video card driver and try SC2 again, and it will be great if you leave another message to tell other people with similar problem, if it worked or not.
Ninja:
All they tested for was overheating, and it aced over-night stress test. This laptop has better hardware than any desktop I’ve ever owned, and I have friends with lower-end Toshiba’s that run it perfectly.
I’ve turned the graphics down multiple times with no effect; it runs just sweetly with great ones, looks meh and runs the same with lowered ones, no difference on the game crashing.
Video card is updated, BIOS updated, run as admin, framerate cap, resolution matched, all settings minimal, no background applications, 8-CPU affinity (and lower), realtime priority, underclocked GPU, no improvement. Thanks for the help, but I’ve done everything the internet has to offer thus far.
ok, so im POSITIVE that the problem is caused by some malfunction in the sound, because when i play the game WITHOUT THE SOUND i have NO PROBLEMS, with sound my fps drops to 1.
is there anything i can do!!?¿
What!?!?
That sounds crazy? (no pun intended)
I guess reinstall your sound driver?
Check what sound card you have, and download the correct driver then install it.
Wow. This is insane. I can’t believe so many other people are having this same issue. Mine also freeze. The screen goes blank with audio still going, then the audio starts to crackle and then go out completely. Computer is completely unresponsive and then I have to reboot. I am running windows 7, going to try running it with windows xp service back 2. We have tried out a million different settings as well. There has to be a major bug with the game to have this many people complaining!
ya hopefully Blizzard can fix it soon with an update. Meanwhile tried some of the stuff here D=
I have exactly the same problem as Elizabeth…
Tried everything but flashing my bios…Stupid sc2
system:
win 7 64
i7 processor
GtX470
Asus P6T SE motherboard
6gig Ram
Monitor your VideoCard, see how hot it gets before it crashes
my GPU gets around 81 C. which i read is pretty normal for Nvidia GTX460…